- All orders need to be booked 3 days in advance. Orders will not be officially confirmed until payment has been made and confirmed by us.
-Once the order is confirmed, it cannot be canceled or reduced, and the payment will not be refunded.
-Each order can change the delivery date and time for free 7 days in advance (except special days).
- If you need to change the delivery date and time within 7 days. A surcharge will be charged as follows:
If the date and time are changed within 7 days before delivery, 10% of the order material and administration fee will be charged.
If the date and time are changed within 3 days before delivery, 20% of the order material and administrative fee will be charged.
If the date and time of the delivery [delivery day] need to be changed, 30% of the order material and administration fee will be charged.
- If the order is full on the day, no further notice will be given.
- If the number of orders exceeds 100 people, a reservation must be made 10 days in advance
- The pictures are for reference only.
- The vehicles and drivers delivered to the meeting are provided by third-party platforms.
-The arrival will be delivered at the free and legal parking place of the vehicle, and an additional surcharge will be charged for door-to-door delivery. You need to contact customer service before payment.
- There is no delivery service for outlying islands.
-The delivery time is 10:00 – 20:00. If you need to deliver at other times, a surcharge will be charged. Please contact customer service before payment.
- The customer needs to ensure that the delivery time can be received, if the delivery driver is delivering the goods
In-room / Called several times within 15 minutes after arriving and failed to contact the guest / Unable to enter
delivery, the delivery driver has the right to:
(1) Deposit the food in the lobby or management office (if any)
(2) According to the third-party logistics platform charging table for the delivery, a waiting fee of $10-$15 will be charged every 5 minutes, and the driver will charge the waiting fee to the customer during delivery.
(3) Return the food to the company. The company will not make any rescheduling, re-made food or refund in this regard.
-The driver will contact you when it is close to the delivery location. If parking is not possible, the driver has the right to ask the customer to pick up the goods near the nearest parking location.
- In case of black rainstorm or typhoon No. 8 or above, the order will be automatically postponed, and we will contact you to make a new order arrangement, and the new order will be arranged within 60 days (except special days). Ordered food will not be refunded, sorry for any inconvenience.
-Free disposable tableware is provided according to the number of people in the package, and additional tableware will be charged separately. A free set of disposable tableware is provided for every $150 spent on a la carte food.
-If the food is missing or wrong, please notify us immediately so that we can arrange re-delivery or refund. No compensation will be made if the notice is not given immediately. Sorry for any inconveniences caused.
- In case of any dispute, Garlic Delivery reserves the right of final decision on the order arrangement, terms and conditions.
-If you have any questions, please contact 60311615 by WhatsApp.
